Cookie Policy

This policy explains how Kelmere Living uses cookies and similar technologies when you visit or shop on our website.

What cookies are

Cookies are small text files stored on your device. Similar technologies, such as pixels, local storage and software development tools, may perform related functions.

Who operates this website

Kelmere Living is operated by ALDERSTEEL LTD, company number 17243968, registered in the United Kingdom.

Why we use cookies

Cookies and similar technologies may be used to operate checkout and the shopping basket, keep the website secure, remember preferences, understand website performance, improve the shopping experience and support advertising where permitted.

Cookie categories

Strictly necessary

These technologies support essential functions such as navigation, security, fraud prevention, network management, basket contents and checkout. The store may not function correctly without them.

Functional

Functional technologies remember choices and provide enhanced features, such as preferences or localisation where available.

Analytics and performance

These technologies help us understand how visitors use the store, identify errors and measure performance so the website can be improved.

Advertising and marketing

Where enabled and permitted, these technologies may measure campaigns, limit repeated adverts or help show more relevant advertising. Non-essential marketing technologies are subject to the available consent choices where required.

Shopify and service providers

Our store is hosted by Shopify. Shopify and providers supporting payment, security, analytics, fulfilment, customer service or marketing may place or access technologies needed to provide their services. Their processing may also be governed by their own privacy information.

Your choices

Where the store presents a privacy or cookie preference control, you can use it to accept, reject or adjust non-essential categories. Strictly necessary technologies cannot normally be disabled through that control because they are required for the website to work.

You can also restrict or delete cookies through your browser settings. Blocking cookies may cause the basket, checkout, account or other features to stop working correctly.

How long cookies remain

Some cookies last only for the current browsing session. Others remain for a period set by Shopify or the relevant service provider. Duration depends on the purpose of the technology and the provider configuration.

Personal information

Information collected through cookies may be linked with device, usage, order or account information. For more information about purposes, sharing, international processing and your rights, read our Privacy Policy.

Policy changes

We may update this policy when technologies, providers or legal requirements change. The current version will be published on this page.

Contact

Email support@kelmereliving.co.uk, telephone +44 20 3496 2309, or write to 80 Kingsfield Rd, Watford WD19 4TR, UK.